In the event of a breakdown, entrapment or emergency situation in an elevator, it is essential that the occupant be able to quickly communicate with someone who can help.
Our elevator supervision service connects the emergency communication button in the cab to a call reception centre. When a user presses the button, the call is directed to an operator who can establish twoway communication, reassure the person, identify the situation and initiate the appropriate procedures based on the protocols established for your building.
This service helps ensure a fast and structured response to emergency calls. It also makes it easier to identify the source of the call, including the building, address or specific elevator involved, in order to facilitate the intervention of designated contacts or emergency services when required.
Elevator supervision applies to residential, commercial, institutional and multi-residential buildings. Combined with periodic testing and rigorous call procedure management, this service helps building owners and managers maintain a reliable level of safety that meets applicable emergency communication requirements.
With our expertise in building electronic security, we support you in the setup, supervision and monitoring of your elevator emergency communications, giving your occupants peace of mind at all times.