Privacy policy

We are committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose the personal information you provide to us, in accordance with applicable laws and regulations.

 

1. Collection of Personal Information

We collect personal information that you voluntarily provide to us as part of our services. This may include, but is not limited to, the following information:

• First and last name
• Email address
• Phone number
• Physical address
• Payment information (if applicable)
• Other information necessary for the provision of our services

 

We also collect technical data such as information about your device, IP address, browser, and browsing preferences, through cookies or other tracking technologies.

 

2. Use of Personal Information

The personal information we collect is used for the following purposes:

• To provide, personalize, and improve our services
• To communicate with you about our products and services
• To process payments and manage transactions
• To respond to your inquiries, requests, or concerns
• To comply with our legal and regulatory obligations

 

3. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Third-party service providers: We may share your personal information with trusted service providers who assist us in managing our services (e.g., web hosting, payment processing, etc.), provided they are committed to protecting the confidentiality of your data.
• Legal obligations: We may disclose your personal information when required by law or to protect our legal rights.
• Merger or acquisition: In the event of a merger, acquisition, or sale of some or all of our assets, your personal information may be transferred, but we will notify you and ensure that your data is protected.

 

4. Protection of Personal Information

We take appropriate security measures to protect your personal information from loss, unauthorized access, disclosure, alteration, or destruction. These measures include the use of encryption technologies, firewalls, and strict access controls.

However, no data transmission or storage system is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

 

5. Your Rights

Under applicable laws, you have several rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request that any inaccurate or incomplete personal information be corrected.
• Deletion: You can request the deletion of your personal information, subject to legal exceptions.
• Objection or withdrawal of consent: You can object to the use of your personal information for specific purposes or withdraw your consent at any time, as long as it does not affect the legality of processing done prior to the withdrawal.

 

To exercise these rights, please contact our Privacy Officer at:

Charlène Gauthier
Executive Director
Charlene.gauthier@gmsinc.ca
819-561-9100 x206

 

6. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with our legal, tax, or other obligations. Once these purposes are met, your personal information will be deleted or anonymized, as applicable.

 

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your user experience on our website. Cookies allow us to collect information about how you browse our site, your preferences, and to tailor our content accordingly.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. However, some features of our site may not function properly if you disable cookies.

 

8. Privacy incidents

In the event of an incident presenting a serious risk to your information, we will promptly inform you as well as the Commission d’accès à l’information du Québec.

 

9. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website with the date of the last update. We encourage you to review this policy regularly to stay informed of any changes.

 

10. Contact

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights concerning your personal information, please contact us at the following address:

GMS Sécurité inc.
info@gmsinc.ca
819-561-9100

Last updated: May 29, 2025